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Nucleus Internet 101

Using Outlook Express and Windows Mail


Starting Outlook Express

If you're unfamilar with Outlook Express, you can start the application by clicking the Start button in bottom-left portion of the screen and click the icon as depicted below.

Note that if another email program has been installed on your computer, the icon you see may not be the same as the one shown here. If this is the case, it does not mean that Outlook Express is not available for your use, you just need to open the Programs menu and access the icon there.

Starting Windows Mail

Windows Mail is the email program that comes with Microsoft's Operating System named Windows Vista. WM is very similar to OE with a few exceptions and minor differences. For the most part, screenshots of Windows Mail will be shown along with their Outlook Express counterparts but additional comments will only be made if they're significantly different from OE.

Start by clicking the Vista button and then the Windows Mail icon shown in the startup menu:


Starting Windows Live Mail

Windows Live Mail is the email program that comes with Microsoft's newest Operating system named Windows 7. Windows Live Mail is very similar to Windows Mail and outlook express with the exception of a few layout changes. Below you will see how Windows Live Mail is quite similar to these other email programs and at the same time, where there may include any differences between them.

To start Windows Live mail, click the Windows Start button and select the Windows Live Mail icon (if you do not see it in the start menu list, you may need to go to All Programs > Windows Live > Windows Live Mail.


Account Configuration

In order to properly setup your email, you will need your full email address and the associated password, as provided by your service provider(s). If you have internet access through or have your mailboxes hosted by an ISP other than Nucleus Inc., then you will need the server names as well as the email accounts and passwords to complete setup.

Outlook Express Complete Setup

The first time you open Outlook Express you will be presented with a startup Wizard (a "helper" application that will aide you in setup). In most cases, you will see the following screens, which depict configuration of a Nucleus Inc. email account for use with OE.

At this point OE is almost ready to use, you just need to make one additional change to it's settings. As shown below, you need to enable SMTP Authentication, which is an extra security measure that is employed to determine that it is actually you (ie. a Nucleus customer) who is attempting to send email. You do not need to follow this step for Windows Mail since you already enabled this option during initial account setup.

If you are using an email account provided by Nucleus, but an Internet Connection provided by another company, you will need to use different Outgoing Mail server settings as shown in the examples below:

Using a Telus or Shaw outgoing mail server

NOTE:If you are using a non Nucleus hosted SMTP server such as Telus or Shaw, you may not need to have authentication enabled. You will notice that in the screens below, the authentication checkbox is not enabled.

Thats it! You are now finished with the Outlook Express setup and are ready to send and receive emails.

Windows Mail Complete Setup

As with Outlook Express, When you start up Windows Mail for the first time, you will be prompted with a setup wizard that will help you through the setup process. Simply follow the setup instructions as seen in the images below and you will be able to send emails in no time.

Accessing the account properties in Windows Mail is done similarly and you'll need to make the same changes as above if you're using a different ISP.


Windows Live Mail Complete Setup

Once you startup Windows Live Mail, you will notice that there is a bit of a layout change compared to the likes of Outlook Express and Windows Mail. There will be more on this in the later sections, right now we are concerned with setting up the email account so we have something to work with. Simply follow the setup screens below and you will be up and working in a few simple steps.

Click Add e-mail account

Input your e-mail account information

Input your server information.

Note:If you are using a non Nucleus ISP, you may want to use their outgoing mail server. If this is the case, simply enter your internet service providers outgoing server information rather than as shown below. Also, if you use a different outgoing server, you might not need to have authentication encabled on the outgoing mail server.

The setup should now be complete and you should be able to see your account as shown below within the red area.


The Layout of the Main Screen

Outlook Express

Now that OE is ready to send and receive email, it's time to get more familar with it. In its default view, you'll see the following screen, which have been numbered to help us better identify the areas:

  1. This area shows you the folders OE maintains for categorizing your email. When mail arrives, it is automatically filed to the Inbox. If you delete a message, it is then moved to the Deleted folder. You can create additional folders and then drag specific messages into them as a means of organizing your email.

    Clicking your mouse on "Inbox" highlights it and causes the messages it contains to be displayed on the right. Clicking any of the folders will have the same effect.

  2. This pane shows you the messages contained in the currently selected folder. You'll notice that the mail items are organized as a list of columns and at the top of each there are names, such as "From", "Subject", and "Received".

    You can organize the list of messages by clicking on the headers at the top of the column. For example, clicking on "Received" will organize the mail according to when they arrived. Clicking the header again reverses the order.

  3. This panel shows you a list of your Contacts, or the individuals whose email addresses are stored so that you don't need to remember them. This is essentially a phone book. The details of your contacts can be edited, which we will discuss later.

  4. Finally, this area shows you the contents of the actual message itself. If you click on an email listed in Area 2, it's contents are shown here.

Windows Mail

Windows mail has a revamped appearance but is essentially the same. You'll notice, however, that it doesn't display your Contacts panel as OE does.

Windows Live Mail

Windows Live Mail is very similar to the layout of Windows Mail, the only real difference is the wording within the toolbar and a few graphical enhancements. The screen below will give a better understanding of the layout of Windows Live Mail:

  1. This area shows the Windows Live Mail menu bar. This is the basic bar that is shown when the mail program is first setup. You can also enable the original menu bar that you would see in Outlook Express by clicking the menus button and selecting Show menu bar.

  2. This section allows you to change the color and layout of your page as well as change the options of the email program.

  3. This section focuses on the option that allows you to sign into your Windows Live account. With this option, it will show you the emails within your live account. Note: If you choose to use this feature and want to sign out of your live account, you will need to go to: Tools > options > connections tab and then select the stop signing in option.

  4. This section allows you navigate through your mailbox folders such as your inbox, sent items and outbox. This is the main section of navigation.

  5. This section will display the corresponding emails that would be found in the folder of section 4 that you have selected such as your inbox.

  6. Once you have selected an email from section 5, the message will then preview within this pane.

  7. This is the final section that allows users to move between different functions of the email program such are their calendar, contacts and email.

Receiving Email

Outlook Express

OE is set, by default, to receive email automatically each time it's started and then subsequently once every 30 minutes. You can change this setting to suit your preferences by going to Tools => Options and adjusting the value in the field labelled, "Check for New Messages Every...".

When manually clicking Send/Receive, be sure that you have previously clicked "Inbox" on the left, otherwise no messages will appear to arrive, even though they may have.

Once you've received some messages, you will likely begin wanting a way to organize them. You can create folders by right-clicking on any of the other folders already listed on the left and choosing, "New Folder". Afterwards, you are asked to type a name for the folder.

If you already have a folder that you want to move a message into, you can left-click-and-drag your message from the messages list overtop of the folder and then release the left mouse button. If you subsequently click that folder, you will see that your message has been moved into it. Here's the process:

Windows Mail

Similar to Outlook Express, Windows Mail completes a send/receive at startup and then checks for new messages every 30 minutes. You can change this setting by going to Tools > Options and then under the General tab there is the option to check for new messages every ___ minutes. Simply put in the number you would like and hit Apply.

Once your Windows Mail program is open, you can manually check for email by hitting the Send/Receive button. New emails will show up in your inbox unless custom rules have been setup to filter the new messages into another folder.

If you have multiple email accounts setup on Windows Mail, you can click the arrow to the right of the send/receive wording and select specific accounts to send and receive emails.

Windows Live Mail

Windows Live Mail completes a send/receive at startup and then checks for new messages every 30 minutes. You can change this setting by going to Tools > Options and then under the General tab there is the option to check for new messages every ___ minutes. Simply put in the number you would like and hit Apply.

When Windows Mail is open for a little while, you can hit the newly labelled Sync button to complete a manual send/receive process.

If you have multiple email accounts setup on Windows Live Mail, you can click the arrow to the right of the sync wording and select specific accounts to send and receive emails.


Junk Mail in Windows Mail/Windows Live Mail

Windows Mail has a Junk Email filtering feature that Outlook Express lacks. When enabled, WM attempts to classify incoming mail as either legitimate or Spam. If it's spam, it is either deleted or moved to designated folder for holding such messages, also called a Quarantine folder. Here are some images for accessing and enabling the junk mail filter:

Note: Windows Live Mail has the exact same system, the only difference is that under the tools menu, Junk E-mail options is referred to as Safety Options.

Creating and Sending Mail

Creating email messages is a matter of a few simple steps where you begin by clicking the "Create Mail" button in the upper-left portion of OE's window and then filling out the Compose New Message window that opens up afterwards. The following screenshots direct you through the steps:

Outlook Express

As shown in the last image, there are a sequence of numbers that indicate where to begin and end your work in creating the message. You start at point #1 by typing in the address of your mail recipient and then proceed onwards. Point #4 is at the top-left of the window and is labelled "Send".

When a message is in the process of being sent, you can click on the Outbox folder and see it as below:

Once the message has completed sending, you can click on the Sent folder and see it again:

Managing Contacts

Just like sorting your email, as you develop a list of people whom you email regularly, you will want to start recording their addresses, just as you do with phone numbers, for the sake of convenience. Using the Address Book, you can do just that. Here are the steps involved in creating a contact:

Windows Mail

Occassionally, a contact's address (or other details such as their last name) may change. You can edit their contact information in your Address Book as shown below, where the information for "Joe Smith" is being updated.. Start by opening your Address Book again and then clicking the "Name" tab of his information window. Click inside any of the fields and then type the updated information. Finish by clicking, "OK".



Exporting Mail and Contacts

If you ever find that you need to transfer your contacts and/or email to another computer or program for some reason, you can use OE's built-in support for saving that information to a standard (or proprietary) file type. Typically, it's best to choose what's called a "CSV" format (Comma Separated Values). This format puts all of the contact/email information into a readable, plain-text, file that most other mail programs allow you to open.

Exporting both email and contacts are similar processes. Here are the steps & screens you see when exporting your contacts.

Here's a similar sequence of shots for Windows Mail:



Importing Mail and Contacts

If you're migrating to OE from a different computer or mail program (and OE has not automatically detected the settings from the other program), then you can follow the steps below to manually import your information, where we show how to import the CSV file that we previously Exported..

Here's a similar sequence of shots for Windows Mail:



Searching your Mail

Occassionally, you may find it necessary to search your saved email for a specific message (or messages). OE will allow you to search for a number of different properties of a message (such as the TO:, FROM: or SUBJECT fields as well as words or phrases contained within the body of the message). Here's how to perform a search:

When you click OK in the final window, OE will begin searching your messages and present you with a list of results, if any could be found.

Searching in Windows Mail is done a bit differently as it offers you a few separate choice upfront.

Windows Mail


Sending & Opening Attachments

An attachment is an document, picture, video or any other type of computer file, that is sent with an email. It is manually selected from the files on the computer and transmitted without further user interaction. The size and types of email attachments are often restricted - for example, you will find that you are typically unable to email files ending with ".EXE" since such files are widely known to be exploited by malicious users in order to spread viruses. Another isntance are messages that have too many attachments and so become oversized - attachments such as pictures, video, and audio clips tend to rapidly use up the space allowance (you should avoid sending messages that are over 10MB).

Manipulating attchments is identical in both Windows Mail and Outlook Express, so the following photos are taken from just Windows Mail. You can see how you are able to select a file from your computer. Once you've finished these steps, you can complete and send your message as you normally would.

On the opposite end of the process is the receipt of email with attached documents. In such messages, you'll observe that a paperclip is visible in the viewing area for the contents of the message. Clicking the paperclip opens a popup window that shows you a list of the attached files. In turn, merely click one of those files to have the computer "open" it (display it):


Sending to More than One Person - Carbon Copies and Blind Carbon Copies

Occasionally you may want to send the same email to multiple people but don't want to create & send a message for each of them specifically. Sending to multiple recipients simultaneously is done by sending Carbon Copies or Blind Carbon Copies. The difference between Cc's vs. BCc's is that email delivered as a Cc allows the recipient to see the addresses of the other recipients of the message, whereas BCc-delivered mail prevents this.

Adding recipients to your message can be achieved by either typing the person's email address into the Cc field, or by clicking the button labeled, "Cc:" when creating a new message. Doing the latter opens your address book and allows you to add people via point-and-click. The steps are as below:

In order to BCc individuals, you first need to click the Cc: button but then add your recipients using the "BCc:" button in the selection window that comes up next:

If you accidentally add someone as a Cc: or BCc:, or for some alternate reason need to revise your list of recipients, you can certainly remove them afterwards. By clicking the Cc: button while creating a new message, you can hilight (right-click) on the individuals already given as recipients and choose "Remove" from the popup menu:

Setting up a Signature

Frequently you'll receive email from people which always appears to have the same foot-note, like a customized hand written signature. It's usually apparent, however, that the sender has not manually typed this signature for every message that they've sent out. OE and Windows Mail both give you the option of creating a customized signature for your own email messages. If the feature is enabled, it will automatically append each email you send with your signature. Configuring the option is identical for both applications, so here are the shots for just Windows Mail:

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