If you encounter errors when attempting to connect to Nucleus via Dial Up, you may want to give some of these solutions a shot:

Make sure that you have a phone line running from the phone jack in the wall into your dial up modem.

Make sure that the phone jack you are plugged into has a dial tone.

If you have an external modem, please ensure that the power light is on.

Check under the windows device manager to make sure that your modem/drivers are installed correctly. If you see a red ?x' or a yellow triangle with an ?!' or ??' inside it, there is some type of hardware/driver conflict that is preventing a device from operating properly.

Double check that your username and password are correct. Remember, your password is case sensitive (eg. N and n are not the same thing as far as your password is concerned).

Verify that you are using the correct access phone number.

If you have call waiting/voicemail, please enter "*70," (without the quotes) before the dial up phone number and this will disable those features for that call.

Reboot your computer and try dialing up again.

Error 676 ? The Line is Busy : Please ensure you are dialing the correct phone number as you should never hear a busy signal when connecting to nucleus.

Error 678 ? There is no answer : Please ensure that you are dialing the correct phone number, reboot your computer and attempt to dial up again.

Error 680 ? No Dial tone : Check that the phone jack has a dial tone (just plug a handset into it).

Error 691 ? Invalid Username or Password : Blank out the username and password fields and reenter your logon information.

Error 777 - The connection attempt failed because the modem on the remote computer is out of order : Make sure no other software is using the modem while you are trying to connect. Reboot and try dialing up again. If all else fails, try reinstalling the modem.